*Positions have now closed!*

About Milestone
Milestone Menopause Centre delivers evidence-based menopause care built for women who
are tired of being dismissed and ready for clear answers.

Many women arrive carrying symptoms that affect sleep, mood, focus, energy, and confidence,
while still being expected to perform in every area of life. Milestone exists to replace uncertainty
with clarity and to deliver care that is respectful, accurate, and done properly.

The nursing team plays a huge role in that experience. Women may not remember every clinical
detail, but they will remember whether they felt safe, respected, and clear on what happens
next. Your work protects that standard, quietly, consistently, and professionally.

What is established and what is being built
•.  Established from day one: clinical philosophy, experience standards, privacy expectations,
     and professional conduct.
•.  Being refined as we grow: workflows, templates, scripts, and documentation standards,
     built through coaching and documented workflow improvements, not improvisation.

Role overview

The Licensed Practical Nurse role at Milestone is a nursing-station and visit-readiness role.
You will be responsible for:
•.   Completing vital signs and visit readiness steps.
•.   Ensuring medical information is current and accurately documented.
•.   Supporting clinic flow by transitioning women to the next step of their visit.
•.   Escalating clinical or operational concerns through a defined chain so nothing is missed.

This role is not responsible for diagnosing or making physician decisions. It is responsible for
clinical accuracy, privacy, readiness, and clean escalation.

Support and authority
You are not expected to “figure it out alone.”

Milestone runs on a defined escalation chain:
Medical Office Assistant → Licensed Practical Nurse → Registered Nurse → Medical Doctor

You have authority to pause, clarify, and escalate when something risks accuracy, privacy,
safety, or the woman’s experience. When a situation needs clinical decision-making or higher-
level intervention, you escalate quickly and cleanly through the chain.

How this shows up in practice

You operate from the nursing station as the “readiness checkpoint” for the day.

You confirm that the chart is accurate, take vital signs, and ensure the visit starts with clean
information. You keep the experience calm and professional while the clinic moves. You
transition women to the next step of their visit in a way that feels respectful and clear — not
rushed or transactional.

When something does not add up, you do not guess. You clarify or escalate through the defined
chain so the right person owns the decision.

Non-negotiable standards
•.   Accuracy first. Confirm details before moving forward.
•.   Same-day documentation. Updates are completed the day care is provided.
•.   Privacy is protected in every interaction — in person, on the phone, and in records.
•.   Follow the process. Consistency protects women and the team.
•.   Escalate early. Do not carry uncertainty silently.
•.   Professional presence. Warmth and steadiness without overstepping scope.

What you will do

Nursing station responsibilities

•.   Take vital signs and complete visit readiness steps.
•.   Ensure medical information is current, accurate, and recorded properly.
•.   Confirm key details that impact care and flow (for example: medications, allergies,
      symptoms, and visit preparation).
•.   Confirm the medication list and allergies are current and documented correctly.
•.   Confirm symptom screening and key intake information are complete and visible for the
      clinician.
•.   Flag missing or conflicting information early and escalate through the defined chain.
•.   Support accurate documentation in the electronic medical record system.
•.   Open the visit template the business day prior to the scheduled follow-up.

•.   Review the provincial electronic health record (Netcare) the day before for updated
      laboratory results, using the clinic’s defined review list (provided during onboarding).
•.   Confirm completion of relevant investigations completed outside Milestone, including:
      •.   breast screening

      •.   colon cancer screening

      •.   cervical cancer screening
      •.   bone density testing
      •.   pelvic ultrasound

      •.   magnetic resonance imaging, computed tomography scan, or X-ray
•.   Enter confirmed findings into the chart before the visit so the Medical Doctor has clean,
current information at the time of assessment.

​

Flow and coordination

•   Transition women to the next step of their visit when they are ready.
•   Support clean handoffs by ensuring the next clinician has accurate information.
•.  Escalate concerns through the defined chain when something is unclear or outside scope.

 

Communication and professionalism

•.   Communicate clearly and respectfully, especially when someone feels anxious or
      overwhelmed.
•.   Protect dignity and privacy in sensitive moments without drawing attention to it.

​

A day in this role
•.   Review the schedule and ensure visit readiness is clean before the day begins.
•.   Support intake and clinical flow with calm professionalism.
•.   Document in real time where possible; close notes the same day.
•.   Communicate next steps clearly so women leave with clarity.
•.   Escalate immediately when something is unclear or outside scope.
•.   Stay steady when the day is busy — accuracy and privacy do not drop.

The ideal candidate

You will thrive here if you are:
•   Clinically disciplined, detail-driven, and consistent.
•.  Warm and professional without being loose or casual.
•.  Confident operating within scope and escalating when appropriate.
•.  Reliable with documentation — you close what you open.
•.  Coachable and improvement-minded as workflows are refined.

What you can expect here
•.  Clear expectations and structured onboarding.
•.  Defined escalation routes and leadership support.
•.  A high-trust environment where accuracy and privacy are taken seriously.
•.  Ongoing coaching and documented workflow improvements.

This role is not the right fit if
•.  You dislike structured workflows, documentation, or repeatable standards.
•.  You tend to improvise when things get busy.
•.  You avoid escalation or wait too long when something is unclear.
•.  You cut corners to move faster.

​

Qualifications and experience
Required

•.  Licensed Practical Nurse registration in Alberta in good standing.
•.  Strong communication and professionalism.
•.  Comfort working in an electronic medical record system.
•.  Commitment to privacy and discretion.

 

How to apply

Please send your resume and short answers to the questions below to myhealth@milestonemenopausecentre.ca

•.  Why does Milestone’s mission matter to you?
•.  What does accuracy look like in your work when the day is busy?
•.  Tell us about a time you escalated a concern early — what happened and why did you do it?
•.  How do you learn best when onboarding into a new role: step-by-step written instructions,
     hands-on coaching, shadowing, video training, or a mix?

Pre-employment requirements
•.  Proof of eligibility to work in Canada
•.  Professional references
•.  Background check, if applicable
•.  Signed confidentiality and privacy commitments

Equal opportunity
Milestone Menopause Centre is committed to building a respectful, inclusive workplace. We
welcome applicants with diverse backgrounds and experiences and hire based on alignment,
capability, and professionalism.